Please enter the details of your request. A member of our support staff will respond as soon as possible.
Request priority for your issue. For a guideline:
- Urgent -- portal is down or false alerts are being generated
- High -- issue is impacting business
- Normal -- most issues
- Low -- very minor issue
Provide the subdomain from the portal.logicmonitor.com instance you need supported. Exclude .logicmonitor.com.
the specific name or IP address of a device exhibiting the issue
the LMA, LMS, or LMD value that goes with the alert in question
the name of the datasource or group in question
the name of the external program you are trying to integrate with
the netscan policy configured in your system
the name of the report you are working with
the name of the basic or advanced service in question